Skip to main content
Click + Collect. Order Online. Free Store Pickup.

Shopping local just got easier!

Enjoy the convenience of same day pickup when you chose "Pickup at Store" at checkout. We'll have your order ready for you, whether you’re on your way home from the office or on your way to your next adventure. Try it today!

How It Works

1

Shop for bikes or gear
ONLINE

2

Choose "Pickup at Store" at
CHECKOUT

3

PICK UP your order
and enjoy your day

Frequently Asked Questions

ONLINE ORDER UPDATE.

Due to the large volume of online orders being received there may be a delay In processing items.  We apologize for the delay and will contact you as soon as your order is ready for collection by phone or email.

THE BIKES WE SELL (EXCEPT ELECTRA CRUISERS) DO NOT COME WITH KICKSTANDS.

PLEASE EMAIL INFO@ABIKES.COM OR CALL 519 250 6998 IF YOU REQUIRE ASSISTANCE.

When will my order be ready for pickup?
Please call us to confirm we received your order.  It will be ready 2 hours after we confirm that we have it. If a bike is ordered it will be ready by the next day. We will call you when the bike is ready to collect

What if the product isn't in stock?
Two hour pickup only applies to in-stock items. Warehouse orders require additional time for shipping and assembly.  If a non-stock item is ordered we will call you when it is ready to collect.

How long will you hold my order?
Unless special arrangements are made, we ask that you pick up your order within 10 days of purchase.

What happens if I don't pick up my order on time?
If you order is not picked up in 10 days, we'll return your item to our inventory with a 10% restocking fee.

Can someone else pick up my order?
Yes. Make note of the person in the order comment field, and make sure they have both a photo ID and your confirmation email (paper or digital).

Where do I go to pick up my order?
Let us know that you are here to pick up your online order and we'll be happy to get it for you and answer any questions. If it's a bicycle, we'll help you with basic adjustments to ensure a safe and comfortable fit.

What payment methods are accepted?
We accept Paypal and will soon be able to accept credit card payments for on-line purchases.  

Can I return pick up items at the store?
Yes. The process is like returning items purchased in-store. Just ask a staff member and they will walk you through the process.

FROM TUESDAY 19TH MAY WE WILL BE RE-OPENING FOR RETAIL SALES

10AM - 4PM MONDAY TO SATURDAY

Following the Provincial Update we will re-open for retail sales with safe social distancing .

One customer at a time in-store for sales.  

PPE/Face mask is MANDATORY (NO MASK NO SERVICE).
Please follow the instruction of staff while on premises.

 
WE'RE NOT GOING ANYWHERE AND TOGETHER WE'LL ALL GET THROUGH THIS !!